System Maintenance

SEA-Solutions is operating a strict maintenance process, allowing the effective capture and resolution reporting of maintenance requests.

The results obtained from the evaluation process help the organization to determine whether its information systems are effective and efficient or otherwise. The process of monitoring, evaluating, and modifying of existing information systems to make required or desirable improvements may be termed as System Maintenance. System maintenance is an ongoing activity, which covers a wide variety of activities, including removing program and design errors, updating documentation and test data and updating user support.

From at the beginning to at the end, we apply the standard process of maintenance following below:
Standard process of maintenance


At SEA-Solutions, we provide maintenance service along with application development . It's means the process of managing the requirement, design, coding, testing and ongoing improvements and debugging of software. After deploying software, we give our clients the maintenance services. Whenever that software has any problem or clients would like to change requirement, we always support and work with them. We fix their application and systems issues, or incidents as they are known, that disrupt the service they depend upon.

We apply our process for the system maintenance as the chart in the left. We understand that, maintenance is an important point of software because about 60% of a software’s cost is maintenance, and about 60% of the maintenance cost is improvement. This means that one has to always remain proactive to keep their product relevant and up-to-date.




Our Application Maintenance Services include:
  • Application Support: Application Support mean support a given application or applications. This may entail some computer programming, some system administration skills, and the ability to analyze a given problem, diagnose it and find its root cause, and then either solve it or pass the problem on to the relevant people if it does not lie within the application analyst's area of responsibility.
  • Fault Analysis: The detection and diagnosis of malfunctions in technical systems of software. The detection and diagnosis of the fault may be followed by automatic actions enabling the fault to be corrected, such that the system may operate successfully even under the particular faulty condition.
  • Design and Platform Upgrade: A new version of a software designed to replace an older version of the same software.
  • Feature Upgrades and Fix-Patches: With software version, patching will upgrade a software's patch version number, and updates upgrade their minor version number. PATCH version when you make backwards-compatible bug fixes. Furthermore, patches usually fix problems while maintaining compatibility, whereas updates can both fix problems as well as add new features which may not be compatible with previous versions.


Contact Us
13A - A2 Tuoi Tre Hoang Quoc Viet, Cau Giay District Ha Noi, Viet Nam
+84 (0)24 2215 0323
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Mar-2017 Begin a software in Insurance industry for Health, Wellness and Employer Sponsored program

Feb-2017 Start a new Mobile app, supported by a Java backend, to for a new way of messaging exchange

Jan-2017 Continue phase 2 for the "Master data management" software with new features and reports

Dec-2016 Start developing "Reporter" software on .NET Winform

Nov-2016 Start developing "Tracker" software for Australia client

Sep-2016 Start new contract "Water for Eveyone" for Switzerland client

Sep-2016 Extend the contract to implement a "Master data management" software

Aug-2016 Start a Property registration project on .NET platform for a Vietnamese customer

Apr-2016 Start developing Network Monitoring software on Windows platform for a customer from Europe

Mar-2016 Develop the "Strengths in Focus" software for an UK customer

Jan-2016 Start a new project for a "Master data management" software on Java platform

Oct-2015 Develop an Asset management software for a Vietnamese customer

Sep-2015 Develop a paint-mixing software for a Vietnamese paint product company on multiple platform: web, mobile and desktop

Jun-2015 Start to develop a Portal for Drug Administration of Vietnam, an online medicine registration system

May-2015 Sign contract with an Australian customer for .Net projects

Apr-2015 Develop e-Commerce website to sell/buy and bid for vinyl records

Jan-2015 Develop a module for one of the biggest e-Commerce system in Vietnam

5-Sep-2014 Sign contract to migrate all Java applications on IBM Webshpere/Quickr to Microsoft Sharepoint and .NET for Yamaha Motor Vietnam

2-July-2014 Start an e-Commerce website on nopCommerce platform for Australian company

4-June-2014 Develop an Enterprise Bus application on IBM IIB platform to exchange data between legacy systems

22-May-2014 Deliver a Dubai Tourist guide for iOS and Android devices

7-Jan-2014 Start developing a Mobile Management system

16-Nov-2013 Join Vietnam-Japan IT Cooperation Club

2-Nov-2013 Release Karaoke application on iPhone/iPad for Holidays Inn, for its Christmas celebration

7-Sep-2013 Deliver an MacOS application to monitor and synchronize files from local drive to a Web server

3-May-2013 Launch UBalancer application on Microsoft Azure platform for an Australian customer

10-Mar-2013 Develop additional applications for Yamaha Motor Vietnam, to manage Part Supply, Tools and Stationery. Those applications are also deployed on IBM Websphere server with DB2 database

31-Jan-2013 Sign contract with Conexus, Norway to for testing services

16-Jan-2013 Provide solution for an application to be deployed on Microsoft Azure platform

30-Sep-2012 Sign contract with Zavanti, Australian company to develop 2 projects: (1) Migrating its ERP from SQLBase to MS SQL Server and (2) Web-enabling a its Feasibility software on Windows Desktop

17-Jul-2012 Continue with Mobilogics for the next iPad application on Construction sector

2-Mar-2013 Develop a customized e-Learning application for Conexus, Norway. The application is based on Moodle platform

31-Jan-2012 Sign 1-year contract with Harvey Nash to design and develop a Architecture and Core features for an Australian customer in advertisement

2-Jan-2012 Start developing an application for finger print recognition for Koehlke, Germany. This is a C program and will be embedded into a small devices of Koehlke

28-Oct-2011 Sign contract with Alpha Technologies to develop 3 web applications in PHP for an Insurance company in Thailand

15-Feb-2011 Start developing a J2EE application for the Police ministry in Vietnam, to capture all statistics about citizens, social, religions, educations and crimes across the whole country

15-Mar-2011 Continue to develop the next Website on Drupal with a Canadian company

1-Feb-2011 Sign contract with Yamaha Motor Vietnam, to develop Purchase management application on IBM Websphere/Java platform

4-Jan-2011 Sign contract with Mobilogics, Belgium to develop mCatalog application on iPad

27-Nov-2010 Sign contract with Flexop, Malaysia to develop an application Microsoft Azure platform: Business Travel Management

28-Oct-2010 Start to customize Microsoft Dynamics CRM for QBT Online, an Australian company

5-Oct-2010 Increase Java team size for DJavaFactory client, to implement a software for tax and custom management.

27-Sep-2010 Sign a new contract to develop a software in Human management. This is a Software-as-a-Service and running on Microsoft cloud computing.

10-Sep-2010 Start a project to localize iNotes (a webmail version of IBM Lotus Domino server). This Vietnamese iNotes version will be used by the State Bank of Vietnam.

23-Jun-2010 Sign the partnership agreement with a client in Canada. Then, start the first project with Drupal CMS.

17-May-2010 Complete a website for selling tax services in US. The website is based on Zencart open-source solution.

23-April-2010 Finish the project to develop, deploy and provide training for an Online registration system in Construction domain with Hanam province. The project started in November 2009.

12-April-2010 Start a project for Yahama, to develop application on IBM Websphere Portal platform.

26-Jan-2010 Enhance the Community Website for VNDirect, a securities company.

02-Dec-2009 Package and release the product “Document management and workflow for Govement sector” (in Lotus Notes platform)

6-Nov-2009 Sign contract with HaNam province in Vietnam, to develop an online registration system (in Microsoft .NET 3.x) for Construction sector. The system also handles back-end process, to validate, approve and certify contruction licenses

12-Aug-2009 Sign contract with VNDirect Securities company, to develop a Virtual Trading system (in Java) in Virtual Stock exchange

11-Aug-2009 Sign contract to enhance a website (in Lotus Notes platform) for Intellectual properties sector

6-Aug-2009 Our client, Mustang, increases team size in a .NET long-term project for Feedlots management software

15-July-2009 Launch http://www.look4.vn website – an search engine for real estate advertisements

27-Jan-2009 Sign a big contract with a Canadian company, to migrate its application in Feedlots from desktop application to APS.NET. This contract is foreseen as 5-years long

19-Jan-2009 Sign contract with VNDirect Securities company, to develop Community website for stock traders

14-Jan-2009 Start developing Euremis website for our client in Belgium

9-Jan-2009 Sign contract with DJavaFactory for a 2-years Java project to develop a Tariff System

15-Dec-2008 Extend contract with TeleTOP for Sharepoint development for 1 more year

1-July-2008 QBT extends its work in Vietnam, to have more workforce for its Microsoft CRM projects at Australia

12-June-2008 Start the development of a financial application for a Malaysian company specializing in the development of business solutions for the financial services industry.

1-May-2008 Hewlett Packard chooses SEA-Solutions to take part on the implementation of application services of a Mobile Project for one of their biggest clients in Malaysia.

12-Mar-2008 Visit of Cyberwork Managing Director at Hanoi office. He brought with him the requirements of Citibank project; its development is planned to start at mid-March.

1-Mar-2008 Signature of the contract for the development of a logistics application for the cargo transportation industry. This project requires a complete and accurate warehouse management system combined with an integrated Human Resource and Salary Planning Management system.

1-Feb-2008 Extension of our staff contract on Mobile and Telecom projects in Malaysia.

30-Jan-2008 Completion of the enhancement of "First Help Info" website. The purpose of this website is to give a quick and easy access, via the internet, to an effective and quick assessment of patient's condition in the event of distress.

21-Jan-2008 Visit of BH-Indigo Managing Director at SEA-Solutions Saigon office to officialize the collaboration on the development of the medical system.

7-Jan-2008 Start the implementation of a prototype for a medical system for the management of patients with chronic diseases.

24-Dec-2007 Approval of the development on the Mobile Stock Market project - Phase 1.

10-Dec-2007 Start the development of Microsoft-Thailand web-based platform to organizing and tracking customer outreach events in order to unify and standardize company's marketing efforts.

23-Nov-2007 Final delivery of HIQ9 module for our client based in Bangkok

3-Oct-2007 A top-10 Vietnamese securities company chooses SEA-Solutions to do the business requirements of their Mobile Stock Market project.

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